AI chatbots & conversational design
We design and build assistants grounded in agreed sources and a defined knowledge scope. We establish covered questions, tone, integrations and human handover. Conversation design includes difficult cases: missing information, misunderstood questions and answers the system does not know.
What is included.
- 01Conversation scenarios and knowledge sources
- 02Conversational UI and integrations
- 03Human handoff and action boundaries
- 04Response testing and maintenance plan
The final scope is tailored to your project and detailed in the proposal. You will know what we deliver, what we need from you and what happens next.
01Will it always answer correctly?
Models can make mistakes. We constrain sources, test scenarios and provide a clear route to a person when an answer is not reliable.
02How does the engagement begin?
We discuss goals, available information and scope. You then receive a specific proposal with deliverables, stages, responsibilities and cost before work begins.
A clear way forward.
Listen.
We discuss your business, people and goals. Together, we define what matters.
Design.
We organise content and journeys. You see the idea before it moves into development.
Create.
We bring form and function together. Details are tested on real devices.
Evolve.
We hand over, explain and agree on the next steps for the life of the project.
Your idea doesn’t need to be finished. Just ready for a conversation.
Tell us your idea